Terms & Conditions

Conditions of Use

By using this Site, you agree to the following terms of use. If you do not agree to these terms, you may not use this Site. AC Cleaning Supplies Pty Ltd reserves the right, at any time, to modify, alter, or update these Terms of Use. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates. ABN no: 88 002 228 864


The information contained in this Site, including but not limited to the rules that govern the use of the Site, is subject to change without notice. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed.


All orders are subject to acceptance by AC Cleaning Supplies Pty Ltd. AC Cleaning Supplies Pty Ltd may vary prices for received orders in the event of price changes or mistakes made by suppliers. The goods supplied on our online website are a result of direct feed from suppliers and in the event of obsolete or discontinued items, we will inform you and refund the money. Any cancellations attempted after the dispatching will result in the customer having to pay the shipping and handling charges. Cancellations for assembled system and special orders will incur a 15% cancellation fee.


AC Cleaning must be notified immediately by email if goods are faulty or damaged on delivery.


AC Cleaning will endeavour to dispatch orders as soon as possible following payment confirmation. The shipping time of goods ordered is generally 2-5 working days for goods in stock but in the event of goods that are not in stock AC Cleaning Supplies Pty Ltd will contact you with an estimated time of arrival.


Not every item on the Web Site is stocked, therefore back orders can occur. If your order contains both stocked items and others that are not in stock, we will send stocked items and when the other items arrive we will send them as soon as possible with no additional freight charge to you. If you do NOT want any items to be back ordered, please advise at time of order. You can also cancel the back ordered items prior to them being shipped. Please contact Customer Service.


We do not deliver to PO BOXES or INTERSTATE

We do not ship hazardous goods outside of the Sydney Metro area.

A Freight and Handling charge of $20 will be charged for all orders under $200 exclusive of GST.

Goods will be delivered once payment has been received.

Warranty claim:

All goods are supplied with manufacturer’s warranty, except where stated otherwise. Commercial cleaning machinery normally carries a warranty of 12 months from purchase of goods and is not transferrable to a third party. Commercial warranties cover faulty goods and workmanship. Normal wear and tear is not covered under warranty. Leads, hoses, and all tools are not warrantable items.


Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.Images displayed on this web site should be regarded as illustrative and informational purpose only. we reserve the right to withdraw any product we advertise and change prices without notice. Please ring our sales staff for further information regarding any products on our website and manufacturer’s URL


We only ship wihin NSW. Shipping outside of Greater Sydney will incurr varied fees at a cost to the customer, determined by our sales team. Shipping within Greater Sydney for orders under $200 will incur a $20. Orders over $200 within Greater Sydney receive free shipping, with the exception of pallets and dangerous goods.